Effective Date: September 1, 2025

FuelUp VA (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services, especially in regard to SMS and messaging communications.

1. Information we collect

We may collect personal identifiers such as your name, email address, phone number, and other voluntary information when you submit forms, subscribe to communications, schedule a call, or otherwise engage with our services.

Usage data and technical information may also be collected when you visit our website.

2. How we use your information

To provide our services and fulfill your requests (for example, matching you with a virtual assistant, delivering marketing services, sending appointment reminders).

To communicate with you about our services, updates, and promotions (if you have opted in).

To comply with legal and regulatory requirements, including A2P 10DLC messaging compliance.

3. Messaging and consent

For SMS or messaging communications, we only send messages after you have given explicit consent.

Message frequency may vary. Message and data rates may apply.

You can reply “STOP” at any time to opt out of further SMS messages. You can reply “HELP” for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your personal data will be processed and stored securely and only for as long as necessary for the purposes described.

4. Data sharing and third parties

We do not sell your personal information to third parties.

We may share your information with trusted service providers who perform functions on our behalf, such as payment processing or communications delivery.

Subcontractors supporting our services may access relevant data under confidentiality obligations.

5. Data security

We apply commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Updates to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the “Effective Date” accordingly.

7. Contact us

If you have questions about this Privacy Policy or your personal data, contact us at [email protected].